The service 'Consumer Complaints' is offered at the following sites:
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DHHS Tips Fraud Hotline http://oig.hhs.gov/hotline.html (external link)
HOTLINE to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.
Types of complaints:
Medicare Part-A
Medicare Part-B
Child Support Enforcement
National Institute Of Health
Indian Health Service
Food and Drug Administration
Centers for Disease Control and Prevention
Substance Abuse and Mental Health Services Administration
Health Resources and Services Administration
Aid to Children and Families
All Other HHS agencies or related programs
HHS department or program being affected by your allegation of fraud waste or abuse/mismanagement:
Administration for Children and Families (ACF)
Child Support Enforcement (CSE)
Centers for Medicare & Medicaid Services (CMS)
Food and Drug Administration (FDA)
National Institutes of Health (NIH)
Office of Disease Control and Prevention (CDC)
Indian Health Service (IHS)
Office of Inspector General (OIG)
Office of the Secretary (OS)
Health Resources and Services Administration (HRSA)
Substance Abuse and Mental Health Administration (SAMSHA)
Administration on Aging (AOA)
Agency for Health Care Policy and Research
Other (please specify)
Please provide the following, if you would like your referral to be submitted anonymously please indicate in your correspondence or phone call:
Your Name
Your Street Address
Your City/County
Your State
Your Zip Code
Your email Address
Subject/Person/Business/Department that allegation is against:
Name of Subject
Title of Subject (if applicable)
Subject's Street Address
Subject's City/County
Subject's State
Subject's Zip Code
Please provide a brief summary relating to your allegation. -
Food Safety Program - Health Department http://www.lincoln.ne.gov/city/health/environ/consumer/food/ (external link)
INSPECTIONS of all restaurants, food stores, processors and warehouses regarding sanitation, hygiene and food protection. Technical assistance is provided, including the review of plans for new establishments to insure proper equipment and construction, and the Hazard Analysis Critical Control Point (HACCP) review of food preparation. Complaints are investigated, including those involving potential foodborne illnesses. The Program is advised by the Food Advisory Committee, which is composed of industry representatives and other citizens.
FOOD HANDLER TRAINING provides training necessary for food establishment employees to obtain a food handler permit as required by the Lincoln Food Code. Individualized food handler training is available for persons with special needs, including language interpretation, who may need assistance in completing the course. English and Spanish classes are regularly scheduled. Several classes are scheduled every week. -
Mayor's Hotline http://www.ci.omaha.ne.us (external link)
PROCESSES COMPLAINTS about city services
INFORMATION AND REFERRAL -
Nebraska Advocates for Nursing Home Residents
SUPPORT GROUP for people who are concerned about nursing home patients
LEGISLATIVE ADVOCACY
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Nebraska Attorney General's Office - Consumer Protection Division http://www.ago.state.ne.us (external link)
INFORMATION useful to consumers dealing with companies utilizing deceptive business practices such as fraud, identity theft and senior fraud
COMPLAINTS can be registered against particular sellers of goods and services
CONSUMER MEDIATION
PRESENTATIONS to the community on fraud, identity theft, senior citizen fraud and internet safety.
SENIOR CITIZEN outreach program
LATINO outreach program -
Nebraska Dental Association http://www.nedental.org (external link)
PEER REVIEW, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient; once the complaint is received, it will be forwarded to the appropriate district for review; the peer review process is a membership benefit - we handle only member complaints - contact David O'Doherty
SENIOR DENT provides a 10-15% discount to persons, age 65 or older, who have an annual income of $9300 or less for a single person, or $12,500 or less for a couple
EDUCATION through speaker's bureau or video tapes -
Nebraska Department of Insurance http://www.doi.ne.gov (external link)
GENERAL SUPERVISION, control and regulation of insurance companies, associations and societies conducting business in Nebraska
INVESTIGATION OF COMPLAINTS and inquiries
INVESTIGATION OF SUSPECTED insurance fraud
FINANCIAL EXAMINATION of insurance companies
FILING AND APPROVAL of insurance rates and policies
ENFORCEMENT of insurance laws
LICENSING of insurance agents, agencies and of insurance companies
MAINTAINS INSURANCE REPORTS on file for public record and review -
Nebraska Ombudsman
INVESTIGATES and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state government
REFERRALS and government information to citizens
PUBLIC COUNSEL for Nebraska -
Ombudsman - City of Lincoln https://http://www.lincoln.ne.gov/asp/action/default.asp (external link)
ASSISTANCE FOR PEOPLE who want to register complaints or have other concerns with departments of city government.
TITLE VI COMPLIANCE OFFICIAL investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.
ADMINISTER'S THE CITY'S ONLINE service request reporting system, Acting with Citizens To Improve Our Neighborhoods(ACTION) Center, providing in-depth responses to concerns that become complex. Go to www.lincoln.ne.gov and click on 'Service Requests' . People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community
CALL TO REPORT graffiti
PROBLEM RESOLUTION TEAM, comprised of all City enforcement and codes compliance agencies and departments, to bring problem properties back into compliance with local law -
Ombudsman/Public Counsel (Nebraska)
INVESTIGATES and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state government
REFERRALS and government information to citizens -
Seven Can Help http://www.ketv.com (external link)
INFORMATION and referral
HELP LINE -
State Long-Term Care Ombudsman Office http://www.dhhs.ne.gov/ags/ltcombud.htm (external link)
RESOLVES problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities
INFORMATION and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others
EDUCATION on long-term care and residents' rights to facility staff and community groups
ADVOCATES for the rights and interests of residents on a systemic basis -
Union Pacific Railroad http://www.uprr.com (external link)
RAILROAD EMERGENCY NUMBER