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TANF at Iowa Department of Human Services - Pottawattamie County

  • DEPARTMENT OF HUMAN SERVICES programs are: Food Assistance, Medicaid, Iowa Care, Hawk-I, Child Care Assistance, Family Investment Program (FIP), Refugee Resettlement, Child/Adult Abuse Reporting and Foster and Adoptive Parent training.

    FOOD ASSISTANCE (Food Stamps) helps people with little income buy food for a healthy diet. An application for Food Assistance must be completed to receive this assistance. Call 1-800-YES-FOOD to request an application, will need to make an appointment and bring photo ID, social security cards for all household members, and proof of income for the last 90 days. Call or visit website for more detailed information: http://www.dhs.state.ia.us/Consumers/Assistance_Programs/FoodAssistance/index.html

    MEDICAID (Medical Assistance) is available to people who are low income and aged (65 and older), disabled (including blindness), women needing treatment for cancer or pre-cancerous conditions of breast or cervix (who have been screened and diagnosed through the Breast and Cervical Cancer Early Detection program and who do not have credible health insurance coverage), children under 21 years of age, pregnant women, parents or other caretaker relatives of children under age 18 (or under age 19 if they are attending secondary school and are expected to graduate before age 19). Medicaid will pay the costs of Health care, Dental care, In-home health care, Nursing facility care or Residential facility care. For more information call or visit http://www.dhs.state.ia.us/Consumers/Health/Medical_Insurance/WhatsAvailable.html

    IOWA CARE is a Medicaid program available to people with limited income who are not eligible for regular Medicaid. This includes people age 19-64 whose income is not over 200% of the Federal Poverty Level, who do not have health insurance coverage, those with certified chronic health problems, women who are eligible for the Family Planning waiver, and pregnant women below 300% of the Federal Poverty Level

    HAWK-I provides health care coverage for Iowa children in families with limited incomes. Premium is based on family's income, no more than$20 a month. Call 1-800-257-8563, Monday- Friday, 8am-7pm or visit website at www.hawk-i.org

    CHILD CARE ASSISTANCE is available to low-income families. Persons who are working with Promise Jobs can receive Child Care Assistance through Promise Jobs, sometimes call this the 'Block Grant'.

    FAMILY INVESTMENT PROGRAM (FIP) is a cash assistance program for children and their families who have low income, also available to relatives caring for children whose parents are not in the home. The goal of FIP is to help families leave poverty and become self supporting, can participate for up to 60 months. FIP is Iowa's Temporary Assistance for Needy Families (TANF) program.

    REFUGEE RESETTLEMENT PROGRAM (RRP) includes Refugee Cash Assistance, Refugee Medical Assistance , Foster Care and social services for refugee minors. RRP is limited to the first eight months the refugee is in the U.S.

    CHILD PROTECTIVE ASSESSMENTS/ DEPENDENT ADULT EVALUATIONS provides 24 hour response to children/adult abuse referrals to ensure victim protection through intervention, treatment and court referrals. Data is gathered and evaluated to prepare a final report. Follow up may include service recommendations. Child and Adult Abuse Hotline 1-800-362-2178.

    FOSTER CARE and ADOPTION, DHS recruits and trains adoptive/foster parents for children whose parents are unable to care for them. Call Kidsake at 1-800-243-0756.

    CHILD SUPPORT RECOVERY UNIT (CSRU) assists custodial parents in receiving court-ordered child support payments and to assist in determining paternity in out-of-wedlock births. Call 1-888-229-9223, weekdays 8am-5pm. The website is http://www.childsupport.dhs.state.ia.us
  • Physical Address:
    417 East Kanesville Boulevard
    Council Bluffs, IA 51503 (POTTAWATTAMIE County)
  • Mailing Address:
    417 East Kanesville Boulevard
    Council Bluffs, IA 51503
  • Contact:
    Main Phone
    : (712) 328-5661 - Main Phone
  • Contact:
    Protective Services/Info on Day Care
    : (877) 683-0323 - Hotline
  • Contact:
    24-Hour Abuse Hotline
    : (800) 362-2178 - Hotline
  • Hours:
    Mon-Fri 8 am-4:30 pm
  • Other Requirements:
    Varies by program (income guidelines, resident of county and more)
  • Documents Required:
    Social Security Cards, photo ID, proof of income (others might be requested) -
  • Geographic Area:
    Pottawattamie County
  • Site:
    Iowa Department of Human Services - Pottawattamie County http://www.dhs.state.ia.us (external link)
  • Agency:
    Iowa Department of Human Services

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