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  • Ombudsman

    Agency: Lincoln City Offices

    Assistance for people who want to register complaints or have other concerns with departments of city government.

    Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

    Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods(ACTION) Center, providing in-depth responses to concerns that become complex. Go to and click on 'Service Requests' .  People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

    Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

    • Lincoln City Offices
      City Council: (402) 441-7515
      Mayor's Department: (402) 441-7511
      555 South 10th Street
      Lincoln, NE 68508

    Agency: Lincoln City Offices

    Languages Available:

    Fees: None

    Intake: Call, write, email or use UPLNK

    Eligibility: All residents of Lincoln, Nebraska

    Hours: Mon-Fri 7:30 am-5 pm

    Areas Served:
    • Lincoln, Lancaster County

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