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  • Information Assistance

    Agency: Elderbridge Agency on Aging

    The Elderbridge Information and Assistance Program offers information on community services.  Callers will speak with Information and Assistance Specialists who will assess their needs, answer questions, explain what programs are available, and assist them in securing the assistance they need.

    The Elder Rights Program addresses and focuses on prevention, intervention, detection and reporting elder abuse, neglect, and exploitation
    by presenting the senior consumer with options to enhance and protect their life and independence. 
    Supportive Services

    • Raise public awareness about the full range of long-term living options available in Iowa;
    • Provide objective information, advice, counseling and assistance;
    • Equip Iowans with the tools and resources they need to make informed decisions about aging in place; and
    • Connect Iowans to public and private service providers and programs at the local level.
    Benefits to Older Iowans
    Information and Assistance Program
    Case Management
    Iowa Return To Community
    • Home-delivered meals.
    • Transportation to a congregate meal site to eat with others.
    • Make phone calls to ensure that medications are available to you.
    • Schedule doctor appointments and transportation.
    • Arrange for home cleaning, chore services, or personal care in your home.
    • Arrange installation of safety bars, a lifeline, ramps, and more.
    • Help you run errands, shop, attend doctor appointments with you, or anything else necessary for you to return and stay safe in your home.
    Health, Prevention & Wellness
    Falls Prevention and Evidence Based
    Tai Chi
    Walk with Ease
    Matter of Balance
    Family Caregiver Support
    Respite Care 
    The Family Caregiver Program 
    Assistance in identifying service needs
    Referrals to local service providers Counseling & Education
    Organization of peer support groups
    Caregiver training to assist caregivers 
    Assistance in finding resources to pay for respite care
    Older Worker Employment Program
    • Gain employment in the 29-county area.
    • Vocational Assessments
    • Job-Seeking Skills
    • Orientation to a New Job
    • Job Retention
    Elder Justice & Adult Protective Services
    Medicare Support
    Benefits Enrollment Center 
    Supplemental Nutrition Assistance Program (SNAP formerly Food Stamps)
    Low-Income Home Energy Assistance Program MIPPA
    The Medicare Improvement for Patients and Providers Act (MIPPA) Medicare Savings Programs
    Care Coordination
    • Assessment of needs
    • A plan of action is developed
    • Short term/long term coordination
    • Referral
    • Monitoring as needed
    Healthcare Visit Companion Transportation and companionship to medical appointments
    Advocates for care
    Home Safety Assessment 
    Errand Buddy Shopping
    Hair salon appointment
    Coffee or meal outings
    Family functions
    Airport drop off/pick up
    Gym or healthy living classes
    Other non-medical engagements

    • Elderbridge Agency on Aging - Spencer Office
      Fax: (712) 262-7520
      Toll-Free: (800) 243-0678
      Business Line: (712) 262-1775
      714 Tenth Avenue East
      Spencer, IA 51301

    • Elderbridge Agency on Aging - Mason City
      Fax: (641) 424-2927
      Toll-Free: (800) 243-0678
      Business Line: (641) 424-0678
      1190 Briarstone Drive
      Mason City, IA 50401-3435

    • Elderbridge Agency on Aging - Fort Dodge Office
      Fax: (515) 955-5245
      Toll-Free: (800) 243-0678
      Business Line: (515) 955-5244
      308 Central Avenue
      Fort Dodge, IA 50501-3637

    • Elderbridge Agency on Aging - Carroll
      Fax: (712) 792-3534
      Toll-Free: (800) 243-0678
      Business Line: (712) 792-3512
      603 North West
      Carroll, IA 51401-2346

    Agency: Elderbridge Agency on Aging

    Languages Available: English

    Fees: None

    Intake: Call (800) 243-0678

    Eligibility: Individuals 60 and over, caregiver of someone 60 and over, individuals 18 and over

    Documents Required: None

    Hours: Mon-Fri 8 am-4:30 pm

    Areas Served:
    • Audubon County
    • Buena Vista County
    • Calhoun County
    • Carroll County
    • Cerro Gordo County
    • Clay County
    • Crawford County
    • Dickinson County
    • Emmet County
    • Floyd County
    • Franklin County
    • Greene County
    • Guthrie County
    • Hamilton County
    • Hancock County
    • Humboldt County
    • Kossuth County
    • Lyon County
    • Mitchell County
    • Obrien County
    • Osceola County
    • Palo Alto County
    • Pocahontas County
    • Sac County
    • Sioux County
    • Webster County
    • Winnebago County
    • Worth County
    • Wright County

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